AI assistant for aesthetic clinics

Every LINE inquiry answered. Every lead worked to a booking.

Graspia replies to your patients instantly, 24/7 — answers treatment questions, qualifies the lead, and books the consultation, then hands off to your team.

100%

Inquiries answered instantly

24/7

Always on, after hours too

<10s

Average reply time

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Graspia

online

Hi, do you do laser for acne scars? How much is it?
Hello! 😊 Yes — fractional laser for acne scars, most clients see clear results in 3–5 sessions. Price depends on the area, so our doctor confirms after a quick assessment. Which area would you like to treat?
Mostly my cheeks. Can I come in this week?
Of course! Free consultation slots Thu 2:00 PM or Sat 11:00 AM — which suits you? I'll reserve it now. 🗓️

Live on LINE today — where your Thai patients already are. Messenger and WhatsApp coming next.

LINEMessengerWhatsApp

From “hi” to booked — on autopilot

Five things Graspia does on every conversation, so no patient waits.

01

Respond in seconds

Every inquiry gets an instant, accurate reply — day or night.

02

Guide the conversation

Answers treatment questions in your clinic's voice, with your approved info.

03

Qualify the lead

Learns what the patient wants, their budget fit, and readiness to visit.

04

Close the booking

Offers consultation slots and confirms the appointment inside the chat.

05

Hand off smoothly

Passes the confirmed booking to your team — or escalates the moment a human is needed.

You stay in control

One dashboard shows every conversation, booking, and handoff — nothing happens without your visibility.

  • See every chat live — read along in real time and jump in whenever you want.
  • Your rules, your voice — you approve what Graspia says about treatments, prices, and promotions.
  • Instant human takeover — one tap moves any chat to your staff, with full context.

128

Chats today

37

Booked

<10s

Avg reply

Nan · laser inquiryBooked
James · consult todayGraspia
Mint · needs your callHandoff

Hiring more staff vs. Graspia

Hiring more front-desk / sales staff

  • ·Months to recruit and train
  • ·Works 8 hours — after-hours inquiries go cold
  • ·Tone and answers vary by person and mood
  • ·Cost grows with every hire

Graspia

  • Live in days, trained on your clinic's info
  • Answers 24/7 — no inquiry left overnight
  • Consistent, on-brand answers every time
  • One flat cost, unlimited chats

Where Graspia is going — AI call center is the future

1

More channels

Messenger and WhatsApp join LINE — one inbox for everything.

2

Beyond clinics

The same booking engine, built for more service businesses.

3

AI voice call center

Graspia answers your phone the way it answers your chats.

Questions, answered

Which channels does Graspia support?+

LINE Official Account today — the channel Thai patients actually use. Messenger and WhatsApp are next on the roadmap.

Does it really understand Thai?+

Yes — built for the Thai market, it chats in natural, polite Thai (the way patients really ask about treatments), and handles English too.

Will it replace my staff?+

No — it protects their time. Graspia handles first replies, repeat questions, and after-hours chats, then hands confirmed bookings and complex cases to your team.

Is patient data safe?+

Yes. Conversations are encrypted, access is limited to your clinic, and we never sell or share patient data. [Compliance details — to add]

How long until we're live?+

Typically within days. We load your treatments, prices, and FAQs, you review the answers, and Graspia goes live on your LINE OA.

Stop losing patients to slow replies.

See Graspia answer, qualify, and book on your own LINE — in a 20-minute demo.